About Us
Meet the Heating Engineer Who Puts His Name on Every Job
When you see our van in Beccles or along the Suffolk coast, you’re not seeing a national franchise. You’re seeing a one-man business built on 15 years of hands-on experience and the belief that your heating engineer should answer to you, not a call centre.
Bob Church is the engineer who picks up the phone, visits your home, fits your boiler, and services it year after year. That’s not a sales pitch. That’s how a local tradesman works when his name is on every job.
About Bob Church
A Time-Served Tradesman, Not a Sales Team
Bob Church started in the plumbing and heating trade over 15 years ago. He trained the traditional way, learning on the job, earning his qualifications, and building his skills one installation at a time.
Today, Bob runs CMA Heating Limited from Beccles. He is Gas Safe registered, MCS certified for renewable heating, and OFTEC registered for oil systems. He works across Suffolk and South Norfolk, covering everything from gas boiler replacements to air source heat pump installations.
When Bob visits your home, he’s the same person from start to finish. He carries out the survey, explains your options, does the installation, and comes back for the annual service. You won’t be passed between a salesperson, a project manager, and a subcontractor you’ve never met.
That matters when someone is working on the system that heats your home and your hot water. You want to know who’s doing the work, and you want them to care about getting it right.
Why Choose a Local Heating Engineer Over a National Company?
Why Choose a Local Heating Engineer Over a National Company
Large heating companies spend millions on advertising to win your business. They send a salesperson to your home, pass the job to a subcontractor, and move on to the next sale. You become a reference number.
CMA Heating works differently. Bob is based in Beccles and serves a 30-mile radius across Suffolk and South Norfolk. He knows the local housing stock, from period cottages in Southwold to post-war semis in Lowestoft and farmhouses scattered across the countryside between Halesworth and Framlingham.
That local knowledge matters when sizing a boiler or assessing whether your home is ready for a heat pump. Every property is different, and the right answer depends on what’s already there, not what a sales script says.
What choosing a local engineer means for you:
- You speak directly to the person doing the work
- No call centres, no sales teams, no subcontractors
- Lower overheads mean fairer pricing with no hidden costs
- Your engineer already understands Suffolk properties and their quirks
- Accountability to the community, not to shareholders
Bob isn’t trying to build a franchise. He’s building a reputation, one job at a time, in the area where he lives and works.
Commitment to Beccles, Suffolk & Norfolk
Your Local Heating Engineer, Not a Name on a Van From Miles Away
CMA Heating is based at 3 St Matthew’s Avenue in Beccles. This is home, not a regional office or a satellite branch of something bigger.
Bob lives and works in the same community he serves. When he fits a new boiler in Beccles or installs a heat pump near Southwold, his reputation travels by word of mouth. Neighbours talk. Recommendations matter. That’s how a local business grows, through trust, not television adverts.
The areas Bob covers are places he knows well. From the coastal towns of Aldeburgh and Walberswick to the market towns of Bungay, Halesworth, and Framlingham, he understands what homeowners in this part of Suffolk and Norfolk deal with when it comes to heating.
Older properties with solid walls. Homes off the mains gas grid relying on oil or LPG. Coastal second homes sitting empty through winter. Each one needs a heating solution that fits the building, not a one-size-fits-all package sold over the phone.
When you call CMA Heating, you’re calling someone who has a stake in getting it right. His business depends on it, and his neighbours will hear about it either way.
Honest Advice, Quality Work, and No Surprises
Honest Advice First
Not every boiler needs replacing. If yours can be repaired safely and cost-effectively, Bob will tell you. If a heat pump isn't right for your property, he'll say so, even if it means turning down a bigger job. You get a straight answer about what your home needs, what it will cost, and how long it will take. No pressure, no upselling, no pushing you toward the most expensive option.
Quality Over Quantity
Bob personally oversees every installation. He doesn't take on more work than he can do properly. That means your job gets full attention from start to finish, clean pipework, proper commissioning, and a full handover so you know how your new system works. Every gas installation meets Gas Safe regulations. Every heat pump installation meets MCS standards. All work is fully insured and covered by manufacturer warranties.
Long-Term Relationships
A boiler installation isn't a one-off transaction. Your heating system needs annual servicing, the odd repair, and eventually a replacement. Bob aims to be the engineer you call for all of it, year after year. Many of his customers came through word-of-mouth referrals. That kind of trust takes years to build and one bad job to lose. He'd rather do fewer jobs well than chase volume at the expense of quality.
Qualified, Registered, and Certified
When someone works on your heating system, their qualifications matter. They affect your safety, your insurance, and your access to manufacturer warranties and government grants. Here are the credentials behind every CMA Heating job.
Gas Safe Registered: Registration Number 952104
Every gas installation and repair Bob carries out is legally compliant and recorded on the Gas Safe Register. You can verify his registration at any time on the Gas Safe Register website. This covers all gas boiler work, gas pipework, and landlord gas safety certificates.
MCS Certified Installer: Certificate Number OFT-13900
MCS certification means Bob meets the Microgeneration Certification Scheme standards for renewable heating installations. This is a requirement for customers claiming the £7,500 Boiler Upgrade Scheme grant toward an air source heat pump. You can search for CMA Heating on the MCS Find an Installer page.
OFTEC Registered
OFTEC registration covers oil-fired heating systems. For homes off the mains gas grid using oil boilers, this means installations and servicing carried out to industry standards. You can check Bob’s registration through the OFTEC technician search.
Manufacturer Approved
Bob holds manufacturer-specific training for air source heat pumps from Worcester, Vaillant, and Daikin. For boiler installations, he is a Worcester Bosch approved installer covering gas, LPG, and oil systems, which qualifies your installation for an additional 2-year extended warranty on top of the standard manufacturer’s warranty.
Trustmark Registered: Firm ID 4152739
Trustmark is the only government-endorsed quality scheme covering work carried out in or around your home. Trustmark registration means CMA Heating meets standards for technical competence, customer service, and trading practices, with independent oversight of work carried out in your home. You can verify the firm’s status on the Trustmark website.
RECC Member: 00077140
RECC is the Renewable Energy Consumer Code, approved by the Chartered Trading Standards Institute. Membership covers your rights when buying renewable heating like an air source heat pump, including contract terms, deposit protection, and clear pricing. You can check CMA Heating’s membership on the RECC scheme page.
Water Safe Approved: ID 144247
Water Safe is the national accreditation scheme for plumbers who meet UK water fittings regulations. This applies to any plumbing work that touches your mains water supply, from bathroom installations to system upgrades. You can find Bob’s listing on the Water Safe search page.
Insurance-Backed Guarantee by QANW
Every installation comes with a 2-year insurance-backed guarantee underwritten by Quality Assured National Warranties. If anything goes wrong with the workmanship and CMA Heating can’t put it right, QANW step in to cover the cost of remedial work. This sits alongside your manufacturer warranty on the equipment itself.
Fully Insured
All work is covered by public and product liability insurance. Every installation comes with manufacturer-backed warranties, registered on your behalf at the point of completion.
What Our Customers Say
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